{"id":2203,"date":"2025-10-28T12:58:52","date_gmt":"2025-10-28T12:58:52","guid":{"rendered":"https:\/\/distrialger.com\/sitio\/?page_id=2203"},"modified":"2026-02-12T13:20:02","modified_gmt":"2026-02-12T13:20:02","slug":"pqrs","status":"publish","type":"page","link":"https:\/\/distrialger.com\/sitio\/pqrs\/","title":{"rendered":"PQRFS"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2203\" class=\"elementor elementor-2203\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f2f8fee elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f2f8fee\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2ae857f\" data-id=\"2ae857f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f8992e4 elementor-widget elementor-widget-heading\" data-id=\"f8992e4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Atenci\u00f3n a Peticiones, Quejas, Reclamos, Felicitaciones y Sugerencias (PQRFS)<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4535b09 elementor-widget elementor-widget-text-editor\" data-id=\"4535b09\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t\t<p>Nuestro equipo est\u00e1 dispuesto a escuchar y dar respuesta oportuna a tus PQRs. Completa el formulario y recibir\u00e1s confirmaci\u00f3n.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb5fe9a elementor-button-align-center elementor-widget elementor-widget-form\" data-id=\"fb5fe9a\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;step_type&quot;:&quot;none&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"PQRs\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"2203\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"fb5fe9a\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">Nombre completo<\/label><input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_8397a72 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t<label for=\"form-field-field_8397a72\" class=\"elementor-field-label\">Correo electr\u00f3nico<\/label><input size=\"1\" type=\"email\" name=\"form_fields[field_8397a72]\" id=\"form-field-field_8397a72\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_b9ce0af elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t<label for=\"form-field-field_b9ce0af\" class=\"elementor-field-label\">Tel\u00e9fono<\/label><input size=\"1\" type=\"tel\" name=\"form_fields[field_b9ce0af]\" id=\"form-field-field_b9ce0af\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_850bbb7 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t<label for=\"form-field-field_850bbb7\" class=\"elementor-field-label\">Tipo de solicitud<\/label>\t\t<div class=\"elementor-field elementor-select-wrapper \">\n\t\t\t<select name=\"form_fields[field_850bbb7]\" id=\"form-field-field_850bbb7\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\" aria-required=\"true\">\n\t\t\t\t<option value=\"Petici\u00f3n\">Petici\u00f3n<\/option><option value=\"Quejas\">Quejas<\/option><option value=\"Reclamos\">Reclamos<\/option><option value=\"Sugerencias\">Sugerencias<\/option>\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_9e0b674 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t<label for=\"form-field-field_9e0b674\" class=\"elementor-field-label\">Asunto<\/label><textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_9e0b674]\" id=\"form-field-field_9e0b674\" rows=\"4\" required=\"required\" aria-required=\"true\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button type=\"submit\" class=\"elementor-button elementor-size-sm\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\" elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enviar<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01cbb66 elementor-widget elementor-widget-text-editor\" data-id=\"01cbb66\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t\t<p>Al enviar esta solicitud consiento el tratamiento de mis datos personales conforme a la Pol\u00edtica de Privacidad de Distri Alger, exclusivamente para la gesti\u00f3n de esta PQR. Informaci\u00f3n y derechos:<a href=\"https:\/\/distrialger.com\/sitio\/politicas-de-privacidad\/\"> Pol\u00edtica de privacidad<\/a>.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3fa52d elementor-widget elementor-widget-text-editor\" data-id=\"a3fa52d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t\t<p>Gracias por escribirnos. Tu mensaje es importante: nos comprometemos a responder pronto y con atenci\u00f3n.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87b6645 elementor-shape-rounded elementor-grid-0 e-grid-align-center elementor-widget elementor-widget-social-icons\" data-id=\"87b6645\" data-element_type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-instagram elementor-repeater-item-2e23dc4\" href=\"http:\/\/instagram.com\/distribuidoraalger\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Instagram<\/span>\n\t\t\t\t\t\t<i class=\"fab fa-instagram\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-facebook elementor-repeater-item-1a2679a\" href=\"https:\/\/www.facebook.com\/distribuidoraalger\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Facebook<\/span>\n\t\t\t\t\t\t<i class=\"fab fa-facebook\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9dae065 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9dae065\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c852876\" data-id=\"c852876\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aab13f6 elementor-widget elementor-widget-heading\" data-id=\"aab13f6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Carrera 7 P N\u00b0 31 - 70  Amborco, Palermo - Huila<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-564b8cb elementor-widget elementor-widget-google_maps\" data-id=\"564b8cb\" data-element_type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe frameborder=\"0\" scrolling=\"no\" marginheight=\"0\" marginwidth=\"0\" src=\"https:\/\/maps.google.com\/maps?q=Carrera%207%20P%20N%C2%B0%2031%20-%2070%20%20Amborco%2C%20Palermo%20-%20Huila&amp;t=m&amp;z=10&amp;output=embed&amp;iwloc=near\" title=\"%3$s\" aria-label=\"%3$s\"><\/iframe>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Atenci\u00f3n a Peticiones, Quejas, Reclamos, Felicitaciones y Sugerencias (PQRFS) Nuestro equipo est\u00e1 dispuesto a escuchar y dar respuesta oportuna a tus PQRs. Completa el formulario y recibir\u00e1s confirmaci\u00f3n. Al enviar esta solicitud consiento el tratamiento de mis datos personales conforme a la Pol\u00edtica de Privacidad de Distri Alger, exclusivamente para la gesti\u00f3n de esta PQR. &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/distrialger.com\/sitio\/pqrs\/\"> <span class=\"screen-reader-text\">PQRFS<\/span> Leer m\u00e1s &raquo;<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":[],"_links":{"self":[{"href":"https:\/\/distrialger.com\/sitio\/wp-json\/wp\/v2\/pages\/2203"}],"collection":[{"href":"https:\/\/distrialger.com\/sitio\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/distrialger.com\/sitio\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/distrialger.com\/sitio\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/distrialger.com\/sitio\/wp-json\/wp\/v2\/comments?post=2203"}],"version-history":[{"count":59,"href":"https:\/\/distrialger.com\/sitio\/wp-json\/wp\/v2\/pages\/2203\/revisions"}],"predecessor-version":[{"id":2273,"href":"https:\/\/distrialger.com\/sitio\/wp-json\/wp\/v2\/pages\/2203\/revisions\/2273"}],"wp:attachment":[{"href":"https:\/\/distrialger.com\/sitio\/wp-json\/wp\/v2\/media?parent=2203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}